VEENI is a dating and matchmaking platform operated by VEENI Pte. Ltd. in Singapore. This policy describes how personal data is collected, used, shared and managed in our website and member services.

We handle personal data under applicable data protection requirements, including Singapore’s Personal Data Protection Act (PDPA) where applicable. Your rights and our obligations depend on applicable law; this policy does not imply identical rules in every region.

• All users who register for and use VEENI services
• Visitors to the VEENI website or applications
• People who contact us or receive advisor services

• Connection information, such as browser and operating system request details, for compatibility and security troubleshooting
• Logs such as IP address, request times, errors and security events needed to operate the service
• City information comes from the details you enter or select. This policy does not mean the app accesses precise GPS location
• Device notifications: push subscription details are stored only after you enable them, separately from email preferences

When you sign in with Google, we receive your Google identifier, email and authorized basic profile to verify your identity. We do not receive your Google password.

We use collected information solely for the following purposes:

1. Providing, maintaining, and improving VEENI platform core features
2. Use your profile and preferences to help advisors understand your needs and arrange introductions and communication
3. Verifying user identity to prevent fake accounts and fraud
4. Handle service requests and related disputes
5. Send verification, account security and necessary service emails; device push notifications are controlled separately by device permission and notification settings
6. Conducting platform security monitoring and handling reports and violations
7. Send relationship updates or Veeni news emails only with valid consent for the relevant category; each category can be turned off at any time
8. Complying with legal requirements and cooperating with lawful investigations

• We will not sell your personal information to any third party
• We will not use your information for ad targeting without your consent
• Contact details and internal advisor notes are not published as profile information

• Service providers process information needed for hosting, media storage, email delivery and messaging. Their processing is limited to those services; this policy does not authorize unrelated marketing use.
• Legal Requirements: When we receive lawful requests from government agencies or law enforcement, we will comply with the law
• Safety Protection: Necessary information may be shared to prevent fraud and protect user safety
• Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as an asset, with advance notice provided

• Data is stored on servers and related services used to operate Veeni; this policy does not guarantee that all data is kept in one country
• Where services require cross-border processing, we take measures appropriate to applicable requirements
• The website uses HTTPS. Please protect your own device and account
• Account passwords are hashed rather than stored in plain text

• Staff handle profiles, content review and service follow-up within their current authorization
• Chat supports platform communication and advisor reception; the service does not promise end-to-end encryption
• We handle security issues and fix identified vulnerabilities
• No online service can guarantee absolute security. Report concerns to [email protected]

You may make the following requests, subject to the scope and exceptions under applicable law:

• Right of Access: View personal data we hold about you at any time
• Right to Rectification: Update or correct inaccurate personal information
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Portability: Obtain a copy of your data in a structured, machine-readable format
• Right to Restriction: Request restriction of processing of your data in certain circumstances
• Right to Object: Object to use of your data for specific purposes (e.g., marketing)
• Right to Withdraw Consent: Withdraw previously given consent at any time

You can change your profile, visibility and email preferences in “Me”. For access, correction, deletion or other data requests, contact [email protected]. We may need to verify your identity and will handle requests under applicable requirements. Unsubscribing does not stop necessary verification and security emails.

VEENI is intended for users aged 18 and above only. We do not knowingly collect personal information from minors. If a minor user is discovered, we will immediately delete their data and terminate service.

If you are a parent or guardian and discover a minor using this service, please contact [email protected] immediately.

Email subscriptions are optional, separately selected and off by default: relationship updates concern advisor introductions and related matchmaking service updates; Veeni news concerns activities, membership offers and product updates. Leaving them unchecked does not affect registration or normal service use. We record the purpose, version, site, language, time, source and associated verified email to demonstrate and honor your choice.

Turn off either category in “Me → App settings → Email subscriptions”, or use the unsubscribe link in a relevant email. Unsubscribe links need no login, only withdraw email consent and cannot access your account. Changing email does not transfer consent from the old address. Email delivery may involve an email provider. Messages already in the delivery process may be too late to recall.

Profile visibility is on by default and can be turned off. Photos and videos may be visible to signed-in members, email-verified members, blurred with individual grants, or private. Advisors and currently authorized staff may handle profiles and review media and introductions for the service. Contact details and internal notes are excluded from public display. Copies already saved by viewers cannot be recalled.