How soon will I be assigned a matchmaker?
Instantly. Once you complete your profile, our intelligent matching engine activates immediately — analysing your city, nationality, language preference, and specific needs to pair you with the ideal matchmaker from our team. The algorithm prioritises shared cultural background and city proximity, then factors in each matchmaker\'s expertise, capacity, and member ratings for precision assignment — so from day one, you\'re in the hands of someone who truly understands you.
How many people will my matchmaker recommend?
The number of recommendations depends on your membership tier, service plan, and specific requirements. The more focused your criteria, the deeper your matchmaker dives into screening — and the higher the quality of each candidate presented. We always prioritise precision over volume. We\'d rather recommend one fewer person than waste a single meeting of your time.
Can I switch matchmakers if we don't click?
Absolutely. If you feel your matchmaker isn't the right fit, you can request a change at any time. We'll take your feedback seriously and match you with someone more suitable.
Will my matches know my contact details?
No. Until both parties explicitly express interest in meeting, none of your personal information will be shared. All meeting arrangements are coordinated entirely by your matchmaker.
Can I meet multiple candidates at once?
Yes — before a relationship is officially established, you can meet different candidates simultaneously. Your matchmaker will help manage the pace to ensure each connection has enough time and space.
Which cities do you cover?
We serve major Chinese professional hubs worldwide: Southeast Asia (Kuala Lumpur, Singapore, Bangkok), Greater China (Hong Kong, Shanghai, Beijing, Shenzhen, Taipei), East Asia (Tokyo, Seoul), Europe (London), North America (New York, Los Angeles, San Francisco, Vancouver, Toronto), and Oceania (Sydney, Melbourne). Cross-city and cross-border matching is one of our core strengths — your matchmaker coordinates candidates across regions based on your preferences.
